How to Close Amazon Pay ICICI Credit Card? (Easy Steps)

Canceling a credit card can be an important financial step for many cardholders. For those holding an Amazon Pay ICICI Credit Card, the process requires specific steps to ensure the account is closed properly and all financial responsibilities are addressed.

The card, affiliated with both Amazon’s digital payment platform and ICICI Bank, comes with its own set of procedures for cancellation that can vary from other credit card processes.

It is essential for cardholders to understand the need for clear communication with the bank and to be aware of any outstanding balances that must be settled prior to closing the account. Equally important is the consideration of the impact on one’s credit score.

When a credit card account is closed, it may affect the cardholder’s credit utilization ratio, which can in turn influence the overall credit score.

To successfully close an Amazon Pay ICICI Credit Card, cardholders must follow the established guidelines provided by ICICI Bank.

Closing Amazon Pay ICICI Credit Card
Closing Amazon Pay ICICI Credit Card

This typically includes contacting customer service, verifying identity, clearing outstanding dues, and sometimes even providing a written request for closure.

Understanding these steps in detail enables a cardholder to navigate the closure process smoothly and with confidence.

Eligibility and Preconditions for Closure

Before one proceeds with the closure of their Amazon Pay ICICI Credit Card, they must ensure eligibility and fulfill certain preconditions:

  • Account Status: The cardholder’s account should be in good standing, with no outstanding dues or fraudulent activity.
  • Redemption of Rewards: Prior to closure, all earned reward points should be redeemed. Once the closure process begins, remaining reward points will be forfeited.
  • Auto-Debit Instructions: If there are any auto-debit instructions set up, such as bill payments or subscriptions, they must be canceled or transferred to another payment method.
  • Unsettled Transactions: All pending transactions must be cleared. The cardholder should wait for a complete billing cycle to pass after the last transaction to ensure all charges are accounted for.
  • Clearance of Balances: The total outstanding balance on the card, including EMIs or any accrued charges, must be paid in full.

A cardholder should contact ICICI customer service to initiate the closure and verify if additional specific conditions or documents are required. Document verification may include identity proof and a written application for closure.

Account StatusGood standing, no outstanding dues
Redemption of RewardsMandatory before closure
Auto-Debit InstructionsCancellation required
Unsettled TransactionsClearance of pending transactions
Clearance of BalancesPayment of the total outstanding balance due

Once all eligibility criteria and preconditions are met, the closure process for the Amazon Pay ICICI Credit Card can proceed smoothly.

How to Close Amazon Pay ICICI Credit Card

Step-by-Step Guide to Canceling Your Card

To initiate the closure of an Amazon Pay ICICI Credit Card, cardholders should follow these steps:

  1. Call Customer Care:
    • Contact ICICI Bank Customer Care on any of the following numbers:
      • 1800 102 0123
      • 1860 120 7777
      • 18001080
    • Ensure to call from the registered mobile number linked to the credit card account.
  2. Timings:
    • These numbers are accessible from 7:00 a.m. to 9:00 p.m.
    • Choose the most convenient time within this window to make the call.
  3. Verification:
    • Be prepared to verify personal details for security purposes. This may include providing your credit card number, name on the card, and other identifying information.
  4. Request Closure:
    • Once connected, clearly state the intention to close the Amazon Pay ICICI Credit Card. Follow the instructions provided by the customer service executive to complete the process.

Important Note: Before proceeding with the request to close the card, ensure that all outstanding dues are cleared, and any attached automatic payments or subscriptions are canceled or updated with an alternative payment method.

Completing the Closure

To ensure a smooth closure of your Amazon Pay ICICI Credit Card, one must meticulously follow a series of steps. These include settling any remaining balance, formally submitting a cancellation request, and then verifying the process completion through persistent follow-up.

Settling Outstanding Dues

Before initiating the closure procedure, checking the latest statement and clearing any pending amounts is essential. Steps to settle outstanding dues include:

  1. Check your balance: Log in to your ICICI Bank account to view the current balance on your credit card.
  2. Full Payment: Make sure to pay off the entire balance to avoid further interest or fees.
  3. Pending Transactions: Allow a few days for any pending transactions to clear.
  4. Statement Review: Post-clearance, review the next statement to confirm a zero balance.

Remember that failing to pay off the entire balance could impact credit history.

Cancellation Request Submission

After all dues are settled, a formal request for the credit card cancellation must be lodged with ICICI Bank.

  • Contact Customer Service: Reach out to ICICI Bank customer service via their helpline, email, or in-person visit.
  • Submit Request: Provide the necessary details to the representative and formally request card cancellation.
  • Document Submission: If necessary, submit any required documents as instructed by the bank.

It’s crucial to obtain a written acknowledgment or a reference number for the request.

Confirmation and Follow-Up

Completion of the cancellation process is verified through diligent follow-up until a formal confirmation is received from the bank.

  • Confirmation Receipt: A written confirmation of the credit card closure should be provided by the bank.
  • Credit Bureau Report: Subsequently, one should obtain a report from credit bureaus to ensure the account closure is reflected in the credit history.
  • Keep Records: Maintain all relevant correspondence and confirmation for future reference.

A systematic approach to each of these steps ensures the credit card is closed correctly and securely.


The process of closing an Amazon Pay ICICI Credit Card is straightforward if one follows the appropriate steps methodically. One should ensure they communicate with the ICICI customer service team to express the intent of cancellation, and provide necessary verification to confirm their identity.

It’s important to remember to clear any outstanding balance to avoid complications that may arise from unpaid dues.

  • Contact Customer Service: Reach out to ICICI Bank customer service to initiate the cancellation process.
  • Identity Verification: Provide the necessary documents to verify one’s identity.
  • Clear Dues: Ensure all balances are paid in full.
  • Follow Up: Maintain communication with the bank until confirmation of the card’s cancellation is received.

By adhering to these steps, individuals can expect the cancellation to be processed efficiently. They should receive a formal notification from ICICI Bank confirming the closure of the credit card account. Should there be any concerns or additional requirements, the customer service team is equipped to assist.

Canceling a credit card is a responsible financial step when the card is no longer needed, and understanding the process can contribute to an individual’s financial wellbeing.

Scroll to Top